TIGRIS YOGA TERMS & CONDITIONS
When you create your account via my app or website you will be asked to agree to my Terms & Conditions. These are:
1. TIGRIS YOGA - AGREEMENT OF RELEASE AND WAIVER OF LIABILITY
a) I understand that yoga includes physical movements as well as an opportunity for relaxation, stress re-education and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body, discontinue the activity, and ask for support from the instructor. I assume full responsibility for any and all risks, injuries or damages, known or unknown, which may incur through participation.
b) Yoga is not a substitute for medical attention, examination, diagnosis or treatment. Yoga is not recommended and is not safe under certain medical conditions. By signing, I affirm that a doctor has verified my good health and physical condition to participate in such a fitness program. In addition, I will make the instructor aware of any medical conditions or physical limitations before class. If I am pregnant, become pregnant or I am postnatal or post-surgical, my signature verifies that I have my doctor's approval to participate. I also affirm that I alone am responsible to decide whether to practice yoga and participation is at my own risk.
c) In further consideration of being permitted to participate in the yoga classes, therapy, workshops or retreats I knowingly, voluntarily and expressly waive any claim I may have against Tigris Yoga or Chloe Tully for any loss to personal property, injuries or damages that I may sustain as a result of participating in classes, therapy or workshops held by Tigris Yoga.
d) I, my heirs, or legal representative of such forever release, waive, discharge and covenant not to sue Tigris Yoga or Chloe Tully for any injury or death caused by their negligence or other acts. I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.
By creating an account I confirm that I have read and fully understand and agree to the above terms of this Liability Waiver Agreement. I accept and agree to these terms voluntarily.
I (Chloe Tully of Tigris Yoga) fully respect your privacy. In creating this account you will provide certain data (e.g. your name, phone number, email address, bank card details). I will disclose these data only to my service providers, Glofox and Stripe. Glofox supplies my business management platform and booking app while Stripe facilitates all payments made via my website or app. Both Glofox and Stripe are also subject to certain obligations with regard to the security of your personal data processed via the app or when making a payment.
However, your rights, as set out in this privacy statement in relation to your data processed through the Glofox or Stripe platforms are owed to you by me, and you should contact me if you have any queries in relation to the use of your personal data through Glofox or Stripe.
By agreeing to my terms and conditions you are agreeing for me to contact you occasionally via text or email with information about a class (for example if I need to cancel a class due to illness or require you to bring certain props with you to class) or with offers and news (for example in an email newsletter). You can opt out of these communications at any time.
3. PAY AS YOU GO PAYMENTS
Pay As You Go (PAYG) payments (i.e. one-off payments) allow you to pay for one Tigris Yoga class at a time. Classes in Whitstable and Blean cost £8 per class. Restorative Yoga Classes at the Tranquility Space in Herne Bay costs £10 per class.
Booking a Class
You must book into each class in advance using the booking portal on my website or the YAP app. Classes can be booked up to eight weeks in advance.
4. MEMBERSHIPS: Five Class Passes
Purchasing a Five Class Pass (£32) entitles you to five yoga classes with Tigris Yoga (excluding Restorative Yoga classes at The Tranquility Space in Herne Bay) at the discounted rate of £6.40 per class. On completion of the purchase your account will be awarded five passes which allow you to book into five classes.
Booking a Class
You must book into each class in advance using the booking portal on my website or the YAP app. Classes can be booked up to eight weeks in advance. You can use your pass to book into multiple classes each week.
All Five Class Passes are valid for 6 weeks from the date of purchase.
Should you be unable to book into five classes within the six week period due to classes being fully booked, please contact Chloe Tully to request that your pass validity be extended. To be eligible for this extension, you will need to have been on the waiting list for the full class(es) in question.
5. CANCELLATION POLICY
If you cancel your booking before the cut-off time (5 hours before class), you will receive a credit on your account which can be used to book into another class of the same price. Credits are valid for 60 days from the date they are awarded.
If you cancel your booking less than 5 hours before the start time of the class, you will be charged for your booking and will not receive a credit (unless I can fill your space).